01
E-commerce AI Assistant
24/7 sales advisorA personalization and sales assistant for your store. It guides customers through shopping and can lift conversion up to 3x.
- Natural Dialogue
- Visual Analysis
- Product Matching
- Seasonal Trends
product · 04.05 · knowhy assistant
Knowhy Assistant.
Not just another chatbot not even close.
An enterprise AI assistant where specialized agents are orchestrated through A2A architecture, data stays local, and advanced multi-module reporting is built in. Task-first intelligence for commerce, public services, education, and internal operations.
04.05.01 · product family
Two assistants, one architecture.
Two flagship products working through live examples for commerce and information workflows.
02
Informatic AI Assistant
knowledge-based guidanceFor education, public services, and enterprise processes, it moves users toward the right information in the right step. It reduces call load and improves process completion.
- NLP & Dialogue
- ERP/CRM Integration
- Data & Reporting
- Multilingual Support
0%Customer Satisfaction
0xSales Conversion Lift
0%Cost Savings
0+Daily Active Users
04.05.02 · live example
Informatic Assistant dialogue flow.
A real usage example from the active product — the smart KPI panel updates as the conversation moves.
Where can I get a residence certificate on e-Devlet?
I'll guide you: e-Devlet > Population and Citizenship Affairs > Residence Certificate Inquiry. I can also open the direct link and walk you through authentication.
What do I do after identity verification?
After login, click “Create Document”. You can download and share the PDF. I can also create a step-by-step checklist if you want.
Our unit also needs a weekly report.
I pull ERP/CRM data and combine it with conversation logs. Delivery: KPI summary, transaction volume, wait times, top questions — all in the dashboard.
04.05.03 · why knowhy assistant
Make the difference with our AI solution.
Unlike standard competitors, we deliver reliable and scalable systems through our own fine-tuned models.
24/7 Continuous Support
Resolve customer support requests 52% faster, with concurrent service beyond office hours and holidays.
Proven Cost Savings
Up to 60% savings in operating costs, 30% reduction in customer service costs, and 32% automation in manual processes.
Visual Processing & Personalization
Compatible product recommendations through visual analysis, smart matching from customer photos, and natural conversation memory across 30 contexts.
Secure Data Architecture
Local infrastructure without external API dependency, fine-tuned private models, and optional closed-loop on-prem integration.
Advanced Reporting
Multi-module reporting for strategic decisions. Customer behavior, interaction trends, and custom reports powered by AI.
Multilingual & Integrated
Smooth ERP/CRM integration, multilingual global support, and automated reports from financial data.
04.05.04 · agent-to-agent
A2A Architecture — distributed intelligence.
Instead of one oversized model, specialized agents coordinate for stronger performance: up to 35% higher customer satisfaction, 68% higher sales conversion, and 40% lower model cost.
Orchestratorrouting agent
Distributed intelligence between agentsHover over an agent — the Orchestrator detects the task, routes it to the relevant expert agents, and merges results in shared memory.
A2A systems are designed and operated by the Knowhy team. Clients only see the chatbot widget; no intervention in the agent structure is required.
04.05.05 · reporting
Knowhy Reporting System.
Track every interaction with your AI assistants through advanced analytics and uncover business insight: multi-module reports, live KPIs, and AI-supported summaries.
01 · panorama
Deep Analytical Power Over Customer Data
With the advanced analytics panel, you can inspect customer preferences, behavior, and needs in detail, then use that data to strengthen strategic decisions.
02 · conversations
Manage Every Customer Conversation From One Screen
The conversations panel lets you track every chatbot interaction, total sessions, unique users, and message traffic in one place. Filtering and detailed logs surface the topics that matter.
03 · live chat
Seamless Experience With AI and Human Representatives
Live chat brings together the assistant's fast replies and, when needed, real customer representatives for immediate solutions with human empathy.
04 · integration
Smart Response Management With Marketplace Integration
Marketplace integration lets you answer customer questions across platforms with speed, accuracy, and consistency. The assistant reduces workload and strengthens brand trust.
05 · insight
Deeper Customer Insight Through Advanced Analytics
Inspect trend conversations, frequent questions, and sentiment analysis in detail. Understand expectations sooner and respond with stronger data.
06 · ai summary
AI-Supported Automatic Executive Reports
AI analysis reviews every conversation and produces comprehensive management reports, so teams can focus on key issues without reading thousands of messages.
07 · cases
Cases Tab Keeps Every Request Visible
Every important conversation becomes an organized task tracked until resolution. No customer request disappears; the process stays transparent and orderly.
04.05.06 · our difference
How we stand apart.
We are not only a chatbot. We deliver task-oriented AI Agents designed around the real needs of your business.
100% Secure
Reliable and scalable systems built with AI models we fine-tune ourselves. No dependency on services such as ChatGPT, Gemini, or Claude.
Task-Oriented AI
Intelligent workers that do not only chat, but automate processes and solve operational problems.
Proven Results
95% customer satisfaction, up to 300% sales growth, and 60% savings in operational costs.
04.05.07 · agency model
We build it, you use it.
Knowhy Assistant is delivered as an agency service. Agent design, training, A2A orchestration, and operations are handled by Knowhy professionals. You use the chatbot widget and inspect reports; you do not manage models, data plumbing, or infrastructure.
- 01
Brief & Discovery
The Knowhy team analyzes your processes, audience, and usage scenarios. Together we define required agents, data sources, and success KPIs.
- 02
Data & Training
Agent training, fine-tuning, prompt engineering, and A2A orchestration are handled by Knowhy. Sector-specific models are trained securely with your own data.
- 03
Delivery & Integration
You receive the chatbot widget and reporting panel. ERP/CRM, marketplace, and existing system integrations are completed by Knowhy; no canvas or model access is required.
- 04
Continuous Improvement
New scenarios, new languages, new reporting modules, and custom requests are added through agile cycles. You watch the panels; we improve the system behind the scenes.
tailored layer
Customization & development layer.
Every institution is different. Knowhy opens the layers you need or develops new ones around your workflow.
- Brand-specific widget
- ERP / CRM / marketplace integration
- Sector fine-tune & private agent
- On-prem / closed-loop setup
- Custom reporting modules
- API & webhook development
- Multilingual & new country rollout
- Custom workflow automations
Clients do not receive canvas or model access; only the chatbot and reporting panel are delivered. The full development cycle is managed by Knowhy.
for your specific needs
Move ahead with AI systems built for your business.
Start with a free one-hour technology consultation — custom AI development, company-specific models, and an AI transformation strategy.